SPORTEC s.r.o.

Napervillská 11, 949 01, Nitra, Slovakia

SPORTEC s.r.o.

Riyadh, Saudi Arabia

FREQUENTLY ASKED QUESTIONS

How long does it take for my order to arrive?

Our standard delivery time is 1–3 working days. However, please note that in some cases, unexpected delays such as customs processing or local postal issues may extend the delivery time. We appreciate your patience and assure you that we do our best to get your order to you as quickly as possible.

Do I need to handle the customs?

Yes, customs handling is required. You will be contacted by the courier service and can either provide them with a power of attorney to handle it on your behalf or manage it yourself. Please note that we cover the standard customs and import taxes, but any additional or unexpected fees are the responsibility of the customer.

Which countries do you ship to?

We deliver to all countries within the European Union, Turkey and the GCC (Gulf Cooperation Council) countries. For orders outside these regions, please contact us to check shipping availability.

How can I return an item?

If you wish to return a product, it must be sent back to our EU return address:
Sportec s.r.o.
Napervillska 11
949 01 Nitra, Slovakia

Please note that the customer is responsible for covering the return shipping costs. Once we receive and inspect the returned item, we will process your refund or exchange promptly.

CONTACT US IF YOU HAVE ANY QUESTIONS